NSW and ACT NAPLAN 2020
Student Participation and Registration (PAR) Website


Frequently Asked Questions (FAQs)

Managing Users

Q: I have forgotten or can’t find our username and password for PAR.

A: Click on "Unable to Log In?" on the PAR log-in page. Select either “I know my Username” or “I do not know my Username”. Complete the email address field or details as prompted. An email will be sent to the school email address with log-in details.

Q: I have just tried to log in and found my account to be locked – what do I do?

A: You may be trying to log in outside the website open dates, check the information at the top of the login page. You may also ring the NAPLAN team on 1300 119 556 or +61 2 9367 8382 (international) and request that your account be unlocked. You will be required to identify yourself and school.

Q: I received an email with my password and the email said that my user name is region code_school code. I know my school code but not my region code. Would you please be able to tell me what this region code is?

A: Each school has a username which is a 3-digit number (region code) followed by an underscore symbol then a 4-digit number (school code) eg 538_1202. Click on "Unable to Log In?" on the PAR log in page. Select “I do not know my username or password”. Complete the email address field. An email will be sent to the school email address with log in details, including the username which is the region code_school code (eg: 533_4313).

School Details

Q: Our school name has changed – can you please change it on PAR?

A: Please send an email to naplan.nsw@nesa.nsw.edu.au and request that the school name be updated. This email will need to be sent from the principal. Please note that it is important that the school name on PAR is correct, as this is how the name will appear on NAPLAN Student Reports.

Q: Our school address/phone number/email address has changed – how do we change on PAR?

A: If you need to make changes to the school address details call 1300 119 556 or +61 2 9367 8382 or send an email to naplan.nsw@nesa.nsw.edu.au. Email addresses are editable by school staff.

Test Participation

Q: Which students are exempt from sitting NAPLAN?

A: Students with a language background other than English who have been attending school in Australia for less than a year before the test should be given the opportunity to participate, but may be exempted.

Students with significant intellectual disability and/or those with significant co-existing conditions which severely limit their capacity to participate in the tests may also be exempt.Consent must be obtained from a student’s parents or caregiver and a Withdrawal or Exemption form must be signed. The Withdrawal or Exemption form must be filed at school for audit purposes.

Q: Which students can be withdrawn from NAPLAN tests?

A: Any student can be withdrawn from one or more NAPLAN tests. Consent must be obtained from a student’s parent or caregiver and a Withdrawal or Exemption form must be signed.

The Withdrawal or Exemption form must be filed at school for audit purposes.

Q: We have one student registered to take part in NAPLAN, however he actually repeated and is still in year 2. What do we do?

A: If you need to remove a student from the participation list:
  • Go to the Student Test Participation page in PAR.
  • Find the student's name (enter student surname in search box, click ‘Search’).
  • Select ’Left School’ from drop down list under ‘Proposed Status’.

Q: One of our students is in the wrong year group on PAR – how can I change this?

A: To remove a student from the wrong year group you will need to:
  • Go to the Student Test Participation page in PAR.
  • Find the student's name (enter student surname in search box, click "Search").
  • Select "Left School" from drop down list under Proposed Status.
  • Select the correct year group, then Add Student in the Edit box.
  • Complete form with student details, then click on "Save".

Q: What if a student sat the Language Conventions and Writing tests at another school and enrolled here on the Wednesday to sit the remaining tests?

A: Please send an email to naplan.nsw@nesa.nsw.edu.au. A NAPLAN team member will contact you and advise how to complete the entries on PAR.

Q: One of our student’s date of birth is incorrect – how can we change it?

A: To change a student’s date of birth:
  • Go to the Student Test Participation page in PAR.
  • Click on the Edit link at the left of the student's name.
  • Edit the date of birth field as required.
  • Click to update changes.

Roll Classes

Q: Some of our roll classes have changed – what do I need to do to fix this?

A: To edit a roll class:
  • Go to the Student Test Participation page in PAR.
  • Select a roll class from the drop down list in the Sort table.
  • In the Edit table, click Edit Roll Class.
  • Next to New Roll Class Name, type the new name.
  • Click Update roll class name.
  • If you need to move students into the new roll class, click on the box at the left of each of the student names.
  • Select the new roll class from the Move to Roll Class drop down list in the Edit table.
The roll class information will be updated for the selected students.

Q: I am having trouble printing class rolls – can you help?

A: Detailed instructions are available on the link at the top right of the Print Test Rolls page. If you are still experiencing difficulties, please contact 1800 665 627.

Disability Adjustments

Q: How do I apply for a disability adjustment?

A: To apply:
  • Click on Disability Adjustment Application link in the PAR website.
  • Choose the disability adjustment from the drop down list.
  • When the selection is made, an electronic application form appears. Please read the eligibility statement at the top of the form.
  • The student must fulfil the criteria for the adjustment to be considered.
  • Complete all fields on the application form. Upload relevant supporting documentation and click on the submit button.
After the application form has been submitted, you will be returned to the Disability Adjustment Application page.

Q: How do I view the disability adjustments that were applied for?

A: To view all Disability Adjustment Applications:
  • Click on Disability Adjustments Summary on the left menu. All student applications will be listed here.
  • To access any student’s application information, click on ‘Details’.

Q: How does the school know when applications are successful or unsuccessful?

A: When a decision has been made on an application, an email will be sent to the school principal and NAPLAN Coordinator informing them of the outcome.

Q: What if the outcome of the application is unsuccessful?

A: If the outcome is unsuccessful and you require further details, please contact the NAPLAN team via email at naplan.nsw@nesa.nsw.edu.au.

Q: How can I view the status of my disability application?

A: To view, click on Disability Adjustment Summary from the main menu. The status of an application is shown as either, Received, Approved, Declined or On Hold. If you wish to modify the status of an application for any reason please contact the NAPLAN team via email at naplan.nsw@nesa.nsw.edu.au.

Q: Why has the student’s participation status been greyed out in Student Test Participation?

A: The Locked participation status (greyed out) indicates the application for disability adjustments is under consideration.

Q: Where can I find the criteria for approval of a scribe?

A: On the top of the different disability applications in PAR is a link to the criteria that will need to be met to have the application approved.
The protocols for the use of a scribe can also be found in the Handbook for principals and in the Documents and Forms page.

Q: Disability Applications across all test types

A: An application for large print, braille, black and white and electronic test for a single test type will apply to all test types for that student.

Q: What is the Electronic Test? Who can access this?

A: The electronic test is an interactive PDF, provided on a USB storage device. It is only available to students who are unable to access the NAPLAN tests through any other available disability adjustments, including assistive technology or a NAPLAN support person.

Students who may be eligible to use an electronic test include those with:
  • a vision impairment that requires a font size larger than N36 but who are not proficient in braille; and/or
  • a physical disability which restricts movement, particularly of the upper limbs.
For further details about the electronic test refer to section 6.9 of the Handbook for principals.

Q: What disability adjustments require permission by NESA to be used in NAPLAN tests?

A: Approval by NESA is required for students to access:
  • large print
  • braille
  • electronic tests
  • black and white test
  • assistive technology (computer) for any test
  • scribe

General

Q: What if the principal’s email address has been entered incorrectly?

A: Contact NAPLAN team on 1300 119 556 or +61 2 9367 8382 (international) or send an email to naplan.nsw@nesa.nsw.edu.au.

Q: What does TAA stand for?

A: TAA stands for Test Administration Authority. This is the test authority in each State that has responsibility for the administration of NAPLAN. The NSW Education Standards Authority (NESA) is the TAA in NSW.

Q: I have followed the prompts to complete PAR Phase 1.The Home screen has Statement of Compliance and registration Confirmation marked ‘Complete’, however, School Details, Student Test Participation and School Contacts are all marked ‘Open’. Is this correct?

A: Yes – the status of these items will remain “Open” until NAPLAN has been completed and the administrative details have been finalised on PAR.
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